Complete your free, no obligation, energy comparison with Energy Made Easy and see what you could save.

Plus, we take care of everything if you choose to switch

Your go-to partner for managing your residential energy account

Dealing with your challenges head on

Inaccurate bills

Are you sure you’re being billed right? Let us use our industry expertise to make sure your energy account is in order. If you receive a large catch up bill from your supplier, there are rules that they need to follow. We will ensure you only pay what you should, and can get some debts written off.

Energy Debt

Are you in arrears? We know it can be hard dealing with debt, and there’s nothing more stressful than burying your head and hoping it will go away, especially when it comes to gas and electric which we use every day. We will support you with applying for Debt Support Funds to help get you back on track.

Meter Mix-Ups

Is the information held on the national metering database correct? If yours isn’t this can cause problems switching, wrong bills, and endless worry and distress. Let us verify the information held nationally and deal with your supplier to put things right.

Systemic Customer Service Issues

Contacting energy suppliers isn’t always a walk in the park. Long hold times and hold music. Let us deal with yours for you, we’ll just let you know the outcome once we’ve sorted things. Whether it’s a small query or you need to make changes, we can deal with it for you.

Features

How does it work?

Step 1 – Choose plan & Sign Up
It takes less than 2 minutes, confirm basic details and set up payment method.
Step 2 – Check your email
We send you our Authority Letter which we need you to complete and return so that we can deal with your supplier.
Step 3 – Sit back while we review things
We check your metering information, and review your historic billing. We take the time to see if your supplier is responsible for any failings that mean we can get you compensation, based on regulations set by ofgem.
Step 4 – We’ll let you know what we’ve found
We update you and deal with your supplier to put things right. This includes making sure any payments your entitled to are received into your energy account, or refunded to you if you’re in credit.
Step 5 – Comparison
We deal with the confusion that is comparing the market, to save you money – We’ll let you know our findings and even handle the switch for you, only if you decide you want to.
Step 6 – Ongoing review and management
We continuously monitor your account to identify any failings that will mean you are due compensation, in line with ofgem’s regulations, and if you have any disputes or queries, you can direct them to your dedicated Account Manager.
Step 7 - Auto Switch (Carefree Plan only)
We carry out regular comparisons of your account and the market and switch your supplier or tariff, if we identify savings for you, after considering exit fees of course. The Carefree Plan is exactly that, Carefree, so sit back and relax knowing your always on the best deal.

Let us Help

Choose from

Support plan

Dedicated Account Support & Management.
Let us deal with your supplier, confirm your billing is accurate, check for ways to reduce your usage and check if your owed payments. If you have a dispute we can represent you when dealing with the energy ombudsman, as we have vast experience of dealing with the service and the legislation and regulations involved.
Savings Comparison.
Let us identify if you could save further by carrying out a review of the market – If we can save you, we’ll let you know and you decide whether to switch.
Ongoing Review & Support.
We will continue to monitor your account and the market. We’ll ensure your supplier continues to operate in line with industry expectations, and will arrange redress directly on your behalf if failings are identified. If we identify that you could save when carrying out our regular review of the market, we’ll let you know and it’s your choice what you do. We just want to save our customers as much as possible on their energy costs.

£8.00 /month

Terms & Conditions apply *

Carefree plan

Dedicated Account Support & Management.
Let us deal with your supplier, confirm your billing is accurate, check for ways to reduce your usage and check if your owed payments. If you have a dispute we can represent you when dealing with the energy ombudsman, as we have vast experience of dealing with the service and the legislation and regulations involved.
Savings Comparison.
Let us identify if you could save further by carrying out a review of the market – If we can save you, we’ll let you know and you decide whether to switch.
Ongoing Review & Support.
We will continue to monitor your account and the market. We’ll ensure your supplier continues to operate in line with industry expectations, and will arrange redress directly on your behalf if failings are identified. If we identify that you could save when carrying out our regular review of the market, we’ll let you know and it’s your choice what you do. We just want to save our customers as much as possible on their energy costs.
Auto switch.
If we identify savings in our reviews we will automatically switch your supplier each time a saving is identified, meaning your always on the best deal. After all the name says it all.

£13.00 /month

Terms & Conditions apply *

Payments backed by a Guarantee

The Direct Debit Guarantee applies to all Direct Debits. It protects you in the event that there is an error in the payment of your Direct Debit – An immediate money back guarantee from your bank in the event of an error in the payment of your Direct Debit, Advance notice if the date or amount changes and The right to cancel at any time.